1. How long does it take to repair my device?
Most common repairs take 30–90 minutes, depending on issue and part availability. More complex issues may take longer, and we’ll always keep you updated on the timeline.
2. Is my data safe during repair?
We take data privacy seriously. Our technicians handle your device with utmost care and do not access or back up your personal data unless specifically authorized by you. However, we recommend backing up your data before submitting your device for repair.
3. Do you provide a warranty on repair services?
Yes. We offer a warranty of up to 90 days on selected repairs, covering both parts and workmanship. Warranty does not cover user-inflicted damage such as accidental drops, water damage, or unauthorized tampering.
4. What if the problem comes back?
If the same issue recurs within the warranty period, we’ll service again at no additional cost — excluding any new physical or liquid damage.
5. Which devices do you repair?
We service a wide range of devices including smartphones, tablets, laptops, smartwatches, Bluetooth Air pods, Bluetooth Speakers, gaming consoles, cameras, drones, RF remotes and more. We also handle data transfer and Recovery services and other custom repair needs.
6. Do you use original or compatible parts?
We primarily use genuine parts or high-quality OEM-grade parts, depending on your preference and availability. Our team ensures the best fit for performance, durability, and budget.
7. Do you offer pickup and delivery?
Yes, we provide pickup and delivery services across Dubai and the UAE. It’s convenient, safe, and time-saving. You can book via WhatsApp, Call, or our Get a Quote form on the website.
8. Can you fix water-damaged devices?
Yes, we have expertise in treating liquid-damaged devices. Recovery success depends on the extent of the damage, and we’ll inform you after proper diagnosis.
9. Do I need an appointment for a repair?
While walk-ins are welcome, we recommend contacting us in advance via WhatsApp or phone to confirm part availability and reduce your wait time.
10. How can I get a repair quote?
You can request a quote by messaging us directly on WhatsApp, calling, or by submitting the Get a Quote form on our website. Just share your device model and issue — we’ll give you a fast, accurate estimate.






